How long does shipping take?

We aim to dispatch orders within 1-3 working days, so you’ll be sparkling in no time! We offer a variety of shipping options at checkout, including standard and tracked services, so you can choose what works best for you. UK orders typically arrive within 2-5 working days, and international orders may take a little longer, depending on where you're located.

How to track my order?

If you’ve opted for a tracked shipping upgrade at checkout, we’ll send you a tracking link as soon as your order is dispatched! For all international orders, we always send them with tracking, so you’ll be able to follow your glitter’s journey to you!

Do you ship internationally?

Yes! We currently ship across the UK, Canada, Australia, and Europe. International shipping rates apply, and delivery times vary depending on the destination. The USA is temporarily unavailable due to recent tariff changes. Please pop us a message to check if we ship to your specific country. Customs and import duties are the responsibility of the customer.

Who is responsible for paying import duties and taxes?

For international orders, please note that customs duties, taxes, and import fees are the responsibility of the customer. These fees are determined by your local customs office, so make sure to check with them for the details.

What is your return policy?

Please check our return/refund policy here.

Can I exchange an item?

We do not offer exchanges. If you would like to exchange an item then please return the original items and place an order for the new items.

Do you offer discounts or promotions?

We sure do! ✨ Keep an eye on our website and social media for glittering sales, flash discounts, and special offers. Alternatively, sign up for our mailing list at the bottom of the page to get 10% off your first order - because who doesn’t love a little extra sparkle? 💖

Can I collaborate with Luminosity Glitter?

We’re always open to exciting collaborations! ✨ Whether you're an influencer, event planner, or another business, if you have a glittery idea in mind, feel free to reach out to us at collabs@luminosityglitter.co.uk Let’s make something amazing together!

Do you offer wholesale?

We do! If you’re interested in purchasing large quantities of glitter for events, businesses, or anything glitter-related, reach out to us at wholesale@luminosityglitter.co.uk.

I want to book a glitter bar

As much as we love a good chat, we’re unable to take bookings or go through details via DMs or live chat. Please fill out our enquiry form or send us an email, and we’ll get back to you with all the glittery details! 💖

What is your VAT number?

We’re currently not VAT registered, so we don’t have a VAT number to share. However, all of our prices are transparent, and we’re happy to provide any further details if needed.

Can I speak to somebody directly?

We love chatting with our customers – but to keep things speedy and sparkly, email or our website chat is the way to go! We give out our number for glitter bar bookings and special orders only. We’ve had a few glitter-related questions at 3 AM (yes, really!), and let’s just say, we now prioritise beauty sleep over late-night glitter chats. 😅 Email or chat is your go-to for everything else!

We work from various glitter-filled locations across West London! ✨ Our sparkly HQ is a top secret operation – think glittery Fort Knox. 😜 We keep our address under wraps to avoid glitter-crazed fans showing up unannounced. For official purposes, we use a PO Box, but we don’t ship from there – it’s just where the magic technically happens!Luminosity GlitterUnit 55974,PO Box 6945, London,W1A 6US

What is your email address?

Please contact us on: info@luminosityglitter.co.uk for all enquiries.

FREESHIP35 at checkout for Free UK Tracked 48 shipping on orders over £35!

🇪🇺 EU Shipping is back! 🇪🇺

✨ Join the Eco Glitter Revolution® ✨

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You can request a quote by filling out the enquiry form below or popping us an email at events@luminosityglitter.co.uk

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